I once had a manager who didn't like me that much, but the customers loved me and kept saying so, and now I have that manager's old job. Positive feedback is so rare in customer service. It's 99% complaints about stuff that isn't your fault. But those few kind words from customers helped me get through some hellish shifts and advance in my career.
Edit: Obvs this will vary from workplace to workplace and it can be inconvenient for the employee and manager in question if they're super busy at that moment. Comment consensus tips are: keep praise vague (they may have skirted policy to take care of you), mention the employee by name, fill out any survey on the receipt or at the end of the phone call with max scores and the employee's name so there's a record, tell the employee why you're asking for the manager so they don't get scared, leave a great name-drop review in online spaces, if sliding into the dms of a corporate account be sure to include the store location along with the employ... keep reading on reddit ➡
Me and my mother went to Best Buy to pick out this 85in Samsung for my Dad for Christmas. The girl at the register told us that her system wasn’t working but the store was actively accepting PayPal/Venmo payments for products. She then held out a iPhone and told us to pay using the PayPal QR code. The payment went through on my moms phone when she input her information, but when we tried to add geek squad support, she said they weren’t taking applications in store, only over the phone. So we left and now we are at home but now that I’m sitting here thinking about this I’m beginning to feel like we paid her personally because GeekSquad is saying they can’t find our product in the system. What should I do? Take the TV back?
UPDATE: sighs I called the store and the manager and he told me that their system was never down and told me to bring the TV back to the store and that the police will be there waiting to file a police report. Apparently he just had a female associate quit on the s... keep reading on reddit ➡
My friend J comes from a wealthy family as his dad owns several successful businesses. He’s not a snob, but recently he’s become a bit preachy about how it’s better to be an entrepreneur than an employee.
We’ve talked about it several times before. I’ve been working for a financial company for 9 years, and he always asks me about when I would put up my own business. I told him that I enjoy my current job because I get paid alright, have a great time with my coworkers and learn many things from my clients. J said that I’m wasting my time working for a company that pays me so little compared to what I could earn if were a business owner. I told him that I do have plans of having my own business someday, but that requires a large amount of capital and is a huge risk that I’m not yet comfortable taking. He said that I’ve been an employee for 9 years, so “If not now, when?” and that you can only get the reward if you take the risk.
I usually try to brush things off because I know that J... keep reading on reddit ➡
So can employees just send you to low priority for telling the team to let mid tower go and he just thinks its a bad idea.
Edit 1: I'm sorry I don't know how to link a picture but I made a post that has a picture of my behavior score.
Edit 2: link to score.https://imgur.com/gallery/Wb1McrI
Edit 3: Sorry it took long. Name was Vanaman and the Match ID is 5711349318
Edit 4: Been getting asked how I knew he was an employee so here it is. He got done pickering with me and told me "Do you know who your talking to bud. Go and check my profile. Im a steam employee."
Edit 5: This is about edit 1. I made a different post because this one was hidden because of lack of evidence. But got dehidden when I showed my evidence. The reason I deleted the second post was because this post was getting all the attention and didn't want to confuse people.
Especially places that have large corporate attachments (like hotels) make sure you just leave a generic "So and So really helped make my visit memorable and delivered great customer service."
I stayed at a hotel once and arrived at like 1AM. At the time I stupidly thought all hotels in the chain accepted pets, not realizing each one had different policies. The front desk manager realized the situation and quietly told me she could be listed as a service animal but that hotel policy was to see documentation proof. He said if I left before the morning manager arrived he would look the other way (my dog is clearly not a service animal).
I asked him if a nice review would help and he eagerly said yes, but reiterated that I should not say anything about the dog as the hotel managers took it really serious. He made the comment "some people think they're being nice but they get us in trouble by divulging too many details."
So I am the head of a company for my country. It is not a large company, but I get paid 6 figures and the CEO is a good friend of mine. I have been in the company for 2 years, and it is time for me to get a new phone and laptop. We get the newest tech each time we need to upgrade, but we don’t get the top-of-the-line tech, (e.g. iPhone 12 instead of 12 pro, and MacBook Pro 13’ over MacBook Pro 15’). My daughter (15) asked if she could have my phone and laptop when I retired them in spring, and so I said yes. I didn’t ask the CEO because I know he would say yes, as he is like a godfather/uncle to her, and she was even there for the birth of his child. I mean, all of the other tech will go to me to be given to interns and sold on eBay, so why not?
My daughter is friends with the daughter of the head of sales, someone who I hired just after I joined, so he is also ready to give up his laptop and phone. She, excited, told her friend that she was getting a new laptop, and I assume that the... keep reading on reddit ➡
Also, I hope you don’t spread it to anyone. In case it isn’t obvious, I’m a retail worker who has to deal with this shit every day.
Edit: I’m being hyperbolic, obviously I don’t actually want people to die.
I manage a retail shop in a tourist city. I hired an applicant named Bruce. He had a fulltime job, but he was perfect for the 16ish hours I was looking to cover.
Months later I was looking for seasonal help. Bruce recommended his roommate, a woman with a medical assistant background named Sally. Around the holidays a lot of people step outside their chosen fields to earn more money. Sally's references checked out and I hired her.
Sally's training period was uneventful. During that time I learned she had Type 1 Diabetes. We worked out a break schedule so she could eat/test whenever she needed. It wasn't a hardship to accommodate her.
Her performance was disappointing. When asking for ID with credit cards she would make comments like "You gained so much weight since this picture" "This says you're blonde, your hair is blue, I can't accept this" She would argue about tasks saying she's a cashier and isn't paid enough to sweep the floor or tidy up merchandise (the... keep reading on reddit ➡